This dealership turned out to be a great find for my family and I. My first purchase was a 2007 Jeep Grand Cherokee back in 2016. I had the Jeep for over 2 years and never had any problems with it. I purchased it right before my daughter was born, and M and S gave us a great deal and it was such an easy process. I just went back in last month to trade in the Jeep for a car, since my wife ended up getting a SUV. They took the Jeep as a trade-in and gave me more than I expected since I purchased the Jeep from them originally. They also gave me a great price on a 2016 Hyundai Sonata. I would definitely recommend this dealership to anyone shopping for a used car! Everyone is extremely friendly and a pleasure to work with!
The best dealer in sac and surrounding areas!!! I have purchased multiple vehicles from m&s over the years and when it came time to buy a new one for my 16 year old daughter this was the obvious place to go! Professional knowledgeable staff and the owner Sammy takes care of you like your family. I recommend anyone looking for a good deal on a excellent condition used car stop by and check them out.
Great inventory-lots of cars to choose from and everyone who works there is professional, helpful and laid back. The 3 month warranty is excellent. I needed a sensor changed out under warranty and there was no hassle or fee to get it replaced.
I had been searching for a truck for quite a long time. Found a vehicle I really liked that was located at M & S Auto. I had not purchased a car in almost 10 years and typically I buy from a new car dealer at a typical auto mall. I was not sure what to expect at M & S. I visited and test drove the car a few times before finally committing to the purchase. My initial contact was with Mike and Tom, and I met Sammy on a subsequent visit. Very friendly interactions, I found Mike in particular to be jovial and accommodating. I spoke with him on several occasions and he was always very patient; never gave me a hard-sell or was pushy in any way during the buying process. When I finally decided to buy, the transaction was handled by Robert and Moji on a Friday evening. Robert collected my information for the sale and Moji completed the financing process and walked me through the paperwork. Both gentlemen were courteous and professional. The transaction was extremely smooth and details fully explained. I am extremely satisfied with my car purchase at M & S, honestly one of the best car buying experience i have ever had. I was struck at the high number of newer looking vehicles they had on their lot. I would not hesitate to visit again when I am in the market for a car.
These guys are the best they treat you with respect and make you feel comfortable, not pressured into buying anything and they work with you. I am a satisfied customer my car works great and I can assure you the car will be in good condition and they will take great care of you.
Terry and Mike was so very helpful and funny. They made me feel extremely comfortable in the process of buying a new car. The experience at M&S Auto was a complete pleasure.They're absolutely professional and sincere with customers concerns and questions. in highly recommend this place to all my friends. Once again thank you MIKE &TERRY for your outstanding customer service.
HONORED THE WARRANTY EVEN WHEN IT COST THEM!We recently bought a Nissan xTerra from M&S. It was our first purchase from them. Shortly after driving home we noticed the transmission was slipping. I did some research and discovered this is a known issue with this year xTerra, and solving it would require a trans rebuild, a replacement/flush of the coolant system, and a modification to the intercooling system for the trans. I called Lance to discuss options, as the cost of this work constitutes ~ 30% of the truck's value, or more! I assumed they'd just take it back, or try and stick me with the bill, or something similar, which is what I would have expected from a "name brand" dealer. Instead, Lance took the truck in, repaired everything, kept me updated along the way, and offered options for various repair choices as we went, he even fixed a minor cosmetic interior issue! I do a lot of auto repair work, and I know this was a loss to the company's profit, and I know that honoring the warranty financially hurt. But they went above and beyond my highest expectations! I've been working on cars, buying and selling them for 20+ years, and I will only buy cars from M&S from now on. I am ecstatic to do business with such an excellent company!!
Great service, great staff! They really worked with me, got me a better rate, and even allowed me some time on the down payment as my car was being sold. Thank you so much!
We bought 3 cars from M&S. My car was great! So as my wife's! So I recommend them to my sister and they travel from South Cal to get a car! The car was fine but one TIRE was bad although was NEW! and they had to stop by Stockton to replace it! Nice staff and hope they put better tires or just change the supplier.
The service was great no pressure no hounding. Terry was very professional he and owner understood what i was going through and helped me out. I recommend this place than enzo. Enzo not friendly